2 posts tagged “call center”

They say change is inevitable. But I am scared of drastic changes, especially if I don't know what's there waiting for me.

Today I am in complete daze. I dunno, but I think I sort of made this confusion to happen.

A few months back, I started exploring other companies because I got so disappointed with how things are going with my career. Not to mention the financial demand of having a family and the constant inflation of the prices of basic commodoties, the stockpile of loans, in short no matter how my husband and I manage our resources we still can't save for a better future.

Having said that, I applied at this company which is near our hometown. I thought if I got accepted, we will be able to move back to our hometown and we can finally get a house there like what we've always wanted. You see, we don't like to buy a house in Cavite and still work in Makati, especially now that gas is all up in the sky and even if we commute, it will just drain our energy and money. Living in Makati or any where in Metro Manila is not an option as well. Our year of stay here in Makati is okay, but living in a condo is something I would not want for my son. I want him to at least learn how to plant and play outside the streets which we can only do if we live in Cavite.

So the best step to take is to work in Cavite. 

I did apply. It took me 2 months of waiting and yesterday, I finally got an offer. It was a fair offer, although not what I expected. I tried to negotiate as usual and I am still waiting for an update as I write this blog. But I kinda have my mind set already. I am going to leave.

Oh yes... I was able to write that without hesitation. But why am I anxious to do so? Everything came as planned and I am still overwhelmed.

I feel sad that I have to leave my present company. This is where I first worked. This is where my comfort zone is. I've spent four years of my life here and so many things happened in my life and the people here were with me to give me support.

I haven't drafted my resignation letter yet. I am heavy-hearted about this.

I dunno... I am seated here, blankly staring at my pc trying to create a resignaton letter.

But I can't.

Towards the end of 2007 til the first quarter of 2008, I remember dreaming of a tornado most of the time. Actually it all started after I gave birth to my son Joaquin. I was quite bothered about it because it is a natural disaster that can kill and it comes unexpectedly.

Undeniably, I want to grow old and see my son have kids as well.

I consulted the ever reliable internet and searched about dreams and their meaning. Lo and behold... dreaming of a tornado means "having drastic changes in your life".

Today, I look back and analyze how my life have been these past few months. Indeed, changes in my life came like a tornado. But it did not kill me. It made me stronger.

The events that changed my life were amazing. I got married, moved out of my parents' house, gave birth, I lost my in-laws. All these made me tough but somehow it did not change the bitch in me.

Until my boss came to me and challenge me for a 360 degree change.

It is a known fact how I bitch around about stuff especially about work, how I hate the see-saw ride that seems endless and never really brought me to the path where I want my career to be. So she and I had a chat, about work, about my vision as a trainer and her vision as a manager.

To cut the long story short, she entrusted me with a great mission that cannot be measured by physics, calculus or any monetary value.

That is to inspire my team and inculcate positivity in our working environment.

Duh!!!

The normal me would probably say, "That's crap! increase our pay, then we'll be positive! We need to be financially charged."

But I did not say that... not even crossed my mind at that time. Surprisingly, my heart was touched, though my boss hates drama, she somehow made me realize how negative I am as a person. She did not tell me I was, she kind of gave a task to me because I have been in the team for 3 years and I know how to handle them, that made me realize, I was part of the problem, I sometimes start the problem.

And to change a community means changing yourself first.

I should start changing myself first. It's tough!

People see me as someone who's upfront, frank, though I am sometimes quiet and reserved, when I feel like reacting, I'd say my piece and whoever gets in the way will be crushed by my words.

My boss talked me in to it. I am not expecting any promotion in return if I succeed, I thank her instead, because I don't like the person I am becoming.

It may not be New Year yet but I'm taking the challenge. I have started to change my ways at work. I try to promote positivity at work to myself. I just hope they all emulate my example.

I just pray this goes on and I don't get tired. But I still think I'd still be bitching around, although not as often as I was.

I want to be just like my boss.... I want to touch lives in a not so cheesy way.

I'd also like to quote her... this was her advice to me for me to be able to climb up the corporate vampire ladder. She goes... "When you work, you should focus on learning so you'll have a lot of things to offer, put the promotion on your peripheral vision so that you just don't work because of that goal. You work because you want to learn and earn. The promotion is just a prize for doing a good job."

=)